Radiant Smile Dental & Implant Center (“we,” “us,” or “our”) operates the website radiantsmilega.com (the “Site”). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices available to you. By using the Site, you agree to the practices described in this policy.
Our practice is located at 2627 Peachtree Parkway, Suite 440, Suwanee, GA 30024. You can reach us at 470-822-0880 or contact@radiantsmilega.com.
This Policy Covers Website Data, Not Your Medical Records
It is important to understand the difference between the two kinds of information we handle:
- Protected health information (PHI) is health information we create or receive as part of providing dental care, such as your dental records, treatment history, imaging, and insurance information. PHI is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is governed by our Notice of Privacy Practices, not by this policy. Our Notice of Privacy Practices is available at our office and upon request by phone or email.
- Website information is the information described in this policy, such as details you type into a contact or consultation request form and technical data your browser sends when you visit the Site.
The Site is not intended for the exchange of detailed medical information. Please do not submit sensitive health details, such as diagnoses, medication lists, or insurance identifiers, through website forms or email. If you need to discuss your health information, call us at 470-822-0880 so we can communicate with you through appropriate channels.
Information We Collect
Information you provide to us
- Consultation and contact forms. When you request an appointment or consultation through the Site, we collect the information you enter, such as your name, phone number, email address, and the service you are interested in.
- Direct communications. If you call, email, or text us, we receive the information you choose to share, along with your contact details.
Information collected automatically
- Usage and device data. Like most websites, our hosting and website software automatically receive technical information such as your IP address, browser type, device type, the pages you view, and the date and time of your visit.
- Cookies and similar technologies. Cookies are small files stored by your browser. Some are set by our website software to make the Site function, and others are set by the third-party services described below.
Third-Party Services on This Site
The Site uses services from other companies. These companies may set their own cookies and collect data under their own privacy policies, which we do not control.
- Google Ads. We advertise our practice through Google Ads. If you arrive at the Site by clicking one of our advertisements, Google may set cookies on your browser to measure the performance of our advertising, including whether you later contact us or request a consultation. You can manage advertising cookies at adssettings.google.com. Google’s privacy policy is available at policies.google.com/privacy.
- Website analytics. We may use analytics tools, such as Google Analytics, to understand how visitors use the Site, for example which pages are most visited. Analytics data is aggregated and does not identify you personally to us.
- Embedded YouTube videos. Pages on the Site embed videos hosted by YouTube, a Google company. When a page with an embedded video loads, YouTube and its advertising service DoubleClick may set cookies and receive technical data from your browser, even if you do not play the video.
- Patient review widgets. We display Google reviews through the Trustindex service. Loading these widgets sends technical data from your browser to Trustindex and Google.
- Maps. Where the Site embeds a map to show our location, the map provider receives technical data from your browser.
How We Use Information
- To respond to your appointment and consultation requests and to communicate with you.
- To operate, secure, and improve the Site.
- To measure the effectiveness of our advertising.
- To comply with legal obligations.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
How We Share Information
We share website information only in the following circumstances:
- Service providers. Companies that help us run the Site and our practice, such as our website host and the third-party services listed above, process data on our behalf or under their own policies.
- Legal requirements. We may disclose information when required by law, subpoena, or court order, or to protect our rights, patients, or staff.
- Business changes. If our practice is sold or merged, information may transfer to the successor, which must honor commitments made in this policy.
Data Retention and Security
We keep form submissions and related communications for as long as needed to respond to you, maintain our records, and meet legal requirements. We use reasonable administrative and technical safeguards to protect website information. No method of transmission over the internet is completely secure, which is another reason not to send sensitive health details through the Site.
Children
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child has submitted information to us online, contact us at 470-822-0880 or contact@radiantsmilega.com and we will delete it. Appointments for minors should be arranged by a parent or legal guardian.
Your Choices
- You can block or delete cookies in your browser settings. Blocking all cookies may affect how some parts of the Site work.
- You can opt out of personalized Google advertising at adssettings.google.com.
- You can contact us at any time to ask what information we hold from your website submissions or to request its correction or deletion. We will honor your request unless we are required to keep the information by law.
Georgia Residents
This policy and any dispute related to it are governed by the laws of the State of Georgia. Rights regarding your dental records are governed by HIPAA and applicable Georgia law, and requests concerning medical records should be directed to our office rather than through the Site.
Changes to This Policy
We may update this policy from time to time. The effective date at the top shows when it was last revised. Material changes will be posted on this page.
Contact Us
Radiant Smile Dental & Implant Center
2627 Peachtree Parkway, Suite 440
Suwanee, GA 30024
Phone: 470-822-0880
Email: contact@radiantsmilega.com